Position: Office Manager.

Length of employment:  5 years.

My Family: I am married to a wonderful and loving man.  We have three beautiful girls consisting of two teenagers, and a 16 month old.

Education/Training:

• High school graduate in 1998 with a 4.0 GPA, named the student of the month
• Certification in business management development and people communication skills

Job responsibilities: Office manager, authorizations, billing, accounts receivable, managing open invoices, files, patient recall & patient satisfaction coordinator. But most of all ensuring all is well with the patients and employees. Also known as… “The Mama”.

Why I work in the O&P industry:  I love what I do and what our team does here at Sierra.  We help people every day to get back to their own way of life.  This is a very rewarding position.  Although I am behind the scenes and do not witness every miracle firsthand, I know what takes place and I see people that have come in using a wheelchair, eventually stand up and walk out.  And that is why I love working here at Sierra.

Projects:  I battle everyday with insurance companies.  Many times being told, “ NO “.  But I do not take no for an answer.  These patients need our services and they need their insurance companies to pay for those services.  Although this is a tough position it is worth every moment.  It is all about strategy and determination.  I have built relationships with our patients and their insurance companies allowing for easy authorizations.  There is nothing better than telling a patient we have received authorization and you have no share of cost.

Hobbies:  Walking, Hiking, and Camping. Spending time with my family and loved ones.